Custom Saddle Services Limited Warranty We warranty all of our upholstery and foam
products to be free from defects in materials and workmanship for a period of
one year from the date of purchase. We will gladly and promptly correct any
problems that occur within this time period (shipping cost is the sole
responsibility of the customer). Incidental or consequential damages arising
from or in connection with the installation of a seat modified by Baldwin
Motorbike Saddles are not covered by this warranty.
Custom Saddle Policy Because foam alteration requests, suggestions,
or recommendations, for the purpose of improving comfort, are most often
speculative in nature, we cannot guarantee that they will result in any
particular level of improved comfort. It should not be assumed that custom
contour changes will necessarily yield satisfactory results, and because these
alterations are done by hand, a moderate margin of error is typical and contour
changes are not guaranteed to be exactly as specified.
While most simple seat foam modifications (i.e. foam
upgrades, lowering/narrowing, moving rises) produce initial satisfactory
results, more complex changes or combining multiple changes to the same seat may
require testing and further adjustments are at
the customer’s expense.
We simply cannot guarantee that every rider, in any
physical condition, at any age, on any motorcycle can be comfortable. That
said, nothing, even being carried on a pillow in your mother’s arms is perfect.
We do take great care in trying to be on target with each rider’s comfort
needs.
Custom Saddle Returns and Refunds Policy Saddles are custom made for you.
There are no returns or refunds.
Anyone entering into a purchasing agreement for custom
seat services agrees to this warranty and limitations of liability.
